Privacy Policy
Privacy Policy
This website is owned by WAF CommV
Address of registered office: Runksterkiezel 95 – 3511 Kuringen (B)
Email: info@wafjes-shop.be
Company number: VAT BE 0775.317.139
By accessing and using the website, you expressly agree to the general terms and conditions of 4woofZ.be, which can be consulted at www. 4woofZ.be and the privacy statement below.
4woofZ.be attaches great importance to your privacy and therefore wishes to make solid efforts to protect your privacy. Although most of the information on this site is available without providing any personal information, it is possible that the user will be asked for personal information. We consider the protection of your privacy extremely important. In this statement we therefore wish to inform the consumer as much as possible about 4woofZ.be collecting information and what the purpose is. It will also be indicated for how long personal data will be kept. The new General Data Protection Regulation 2016/679 or GDPR legislation (General Data Protection Regulation (GDPR)), which comes into effect on May 25, 2018, contains a number of additional provisions to contribute to the protection of personal data. Below we briefly explain how 4woofZ.be wishes to comply with the new regulations
- Target group GDPR
The amended privacy statement applies to the personal data that we process as controller (data controller). This data can be captured after a visit to one of our branches, temporary sales stands, our webshop, participation in a competition or other marketing communication tools.
B. Processing of Personal Data
The provisions regarding GDPR apply to all data that can identify you as a natural person. The processing of such data can be interpreted broadly and includes, but is not limited to, capturing, collecting, organizing, storing, updating, changing, retrieving, consulting, using, distributing or making available in any way, bringing together, combining, archiving , erase and/or destroy such personal data.
The administrator and processor of this personal data is the entity below:
WAF CommV
Runksterkiezel 95 – 3511 Kuringen (Belgium)
info@ wafjes-shop.be
Company number: VAT BE 0775.317.139
As administrator and processor of this personal data, 4woofZ.be will be responsible for data processing.
- Which personal data
As a data controller and processor, we may have access to different types of personal data:
|
situation |
Which personal data |
|
Create Account |
Personal data that the customer has provided to us, including but not limited to: NameFirst nameAddressEmailGSMDate of birthGenderCompany details if applicable |
|
Place order |
Personal data that the customer has provided to us, including but not limited to: NameFirst nameAddressEmailGSMDate of birthDelivery addressBilling addressPayment dataGenderCompany data if applicable |
|
Marketing promotions/Contests |
All kinds of personal data, both of customers and prospects, including but not limited to: NameFirst nameAddressEmailGSMDate of birth |
- Purpose of collecting Personal Data and legal basis
The legal basis for collecting personal data is diverse. This may result from an explicit consent that the consumer has given us and can withdraw at any time, in the context of an agreement concluded to conclude a sales agreement or a legitimate commercial interest.
Personal data is collected to better serve our customers, the consumer:
|
Target |
Legal basis |
|
Execute agreement/order placed by the customer |
In the context of a sales agreement |
|
Informing about new products and/or services |
Legitimate interest |
|
Personalized marketing campaigns, personalized or not |
Legitimate interest |
|
Tax and accounting obligations |
Legal obligation |
Proportional processing is done for the various sub-facets; ie we only process the data necessary to achieve the above targets. If we wish to use your data for other purposes, permission will always be requested.
Automated marketing tools are applied on the basis of the collected personal data, mainly to be able to propose better marketing campaigns based on consumer purchasing behavior (consumer profiling). If consumers no longer wish their data to be included, they can indicate this in their Account, a tool on the website www. 4woofZ.be where the consumer can consult his or her personal details, adjust them and change any preferences.
In addition to personal data, 4woofZ.be can also collect anonymous or aggregated data of a non-personal nature, such as the operating system you use or the domain name of the website through which you came to our website, or through which you leave it. This allows us to permanently optimize our website for users.
- Use of Personal Data for Marketing Purposes
To determine whether 4woofZ.be may use your personal data for marketing purposes, including but not limited to newsletters, personalized discount coupons, personalized offers and the like, the consumer can indicate on the Account web portal of 4woofZ.be where the personal data may be used. In this portal, the customer can indicate his preferences whether and how 4woofZ.be may contact the customer for marketing purposes. If the consumer chooses to withdraw a previously given permission to receive marketing data ('opt-out'), 4woofZ.be can no longer inform the consumer about future promotions.
- Protection of Personal Data
Within 4woofZ.be, security in general, and security of personal data in particular, is of paramount importance. In preparation for the GDPR implementation, additional security measures and procedures were therefore drawn up to guarantee the security of personal data. One of these measures is the setting up of the Account web portal where the consumer can view and adjust his personal data, as well as adjust his or her preferences.
- Transfer of personal data
The personal data collected is mainly used for internal purposes. The personal data are used by 4woofZ.be in collaboration with external partners solely for marketing purposes of 4woofZ.be or to inform the consumer if he has expressly requested this and has thus given permission.
The use in collaboration with external partners is limited to Facebook and this to inform the consumer of any promotional campaigns conducted by 4woofZ.be.
The consumer can also change his preferences at any time via the Account web portal.
- What rights does the consumer have under the GDPR legislation?
The General Data Protection Regulation or GDPR offers a number of more extensive rights to the consumer regarding his or her personal data. 4woofZ.be fills in these various rights with the help of Account or via the intervention of the customer service (www. 4woofZ.be). After the consumer has submitted a request, 4woofZ.be has 1 month to indicate the appropriate consequences, if possible.
- Right of access
4woofZ.be must be able to inform the consumer at all times about whether or not the personal data are being processed, as well as whether they are being processed for the purpose of:
- the processing purposes;
- the categories of personal data concerned;
- the recipients or categories of recipients (in particular recipients in third countries);
- if possible, the retention period or, if that is not possible, the criteria for determining that period;
- the existence of your privacy rights;
- the right to lodge a complaint with the supervisory authority;
- the information we have about the source of the data if we obtain personal data from a third party; and
- the existence of automated decision-making.
The consumer also has the right to obtain a copy of the processed data in an understandable form free of charge. If multiple copies are requested, administrative costs may be charged.
- Right of objection
The consumer can at all times request 4woofZ.be to cease processing personal data. The consumer can submit a request for this via the customer service of 4woofZ.be ( www.4woofZ.be ).
- Right to restriction of processing of personal data
The consumer can at all times request 4woofZ.be to limit the processing of personal data. This right can be invoked by the consumer if he or she no longer wishes the personal data to be used for certain marketing purposes, but this is not so important to exercise the right to be forgotten.
Another possibility to exercise this right arises from the fact that the consumer is of the opinion that there is no legitimate interest in using the personal data. The right to restriction can then be exercised by the consumer without this meaning that the personal data must be forgotten.
- Right to rectification of personal data
The consumer can at all times request 4woofZ.be to correct personal data if necessary. The consumer can make the necessary adjustments in Account for this purpose.
- Right of automated individual decision-making
The consumer can at all times request 4woofZ.be to have human intervention if the personal data is used for automatic profiling. The consumer can submit a request for this via the customer service of 4woofZ.be (info@4woofZ.be)
- Right to be forgotten ('Right to be forgotten')
The consumer can at all times request 4woofZ.be to delete or forget his personal data. Any request to exercise this right must be addressed to customer service at info@4woofZ.be . Every request will be thoroughly investigated and it will be checked whether this request can be granted within a period of 30 days after the request by the consumer. Forgetting information will not be absolute due to some legal obligations including e.g. accounting obligations.
The right to be forgotten will mean for the consumer that certain product questions can only be answered within the organization if the consumer has his original and original proof of purchase, given that 4woofZ.be will no longer have this information available after deletion.
- Right to portability of personal data
The consumer can at all times request 4woofZ.be to recover his personal data from 4woofZ.be and this for the personal data provided by the consumer to 4woofZ.be. A request for the transferability of personal data should be addressed to customer service at info@4woofZ.be, after which each request will be evaluated proportionally within a period of 30 days after the request. The requested data will be made available in a readable format or, if the customer so desires, transferred directly to another data processor of the consumer's choice.
- Retention period of the personal data
4woofZ.be will keep personal data for as long as it deems necessary, with a maximum of 5 years for marketing purposes. For some personal data, the retention period will be longer in order to comply with legal obligations such as the mandatory accounting retention period of 7 years or 10 years if other legal grounds require this.
During this extended retention period, the archived data will only be accessible to a limited extent within 4woofZ.be. The personal data will be stored either internally at 4woofZ.be or at another service provider within the EU.
- Contact and right of complaint
Any comments regarding the various contacts between 4woofZ.be and the consumer can be reported at any time to 4woofZ.be at info@4woofZ.be or by letter addressed to:
4woofZ.be
Runkster pebble 95
3511 Kuringen (B)
Specific complaints regarding the processing of personal data can be reported to the data protection officer of 4woofZ.be (data protection officer) at info@4woofZ.be.
If the consumer does not receive satisfactory feedback from 4woofZ.be, any complaints can be reported at any time to the supervisory authority, being the privacy commission at the coordinates below:
Commission for the Protection of Privacy
Drukpersstraat 35
1000 Brussels
www.privacycommission.be/nl/contact
- miscellaneous
If one or more clauses of this privacy statement are declared partially or completely null and void or non-binding by judicial intervention, this will not affect the validity of the other clauses or the validity of the entire privacy statement. If 4woofZ.be wishes to change or replace the clause(s) in question, the changed or new clause must correspond as closely as possible to the void or non-binding clause(s).
The failure of 4woofZ.be to demand strict compliance with the provisions of this privacy statement will not be construed as any waiver or rejection thereof.
4woofZ.be reserves the right to change this Privacy Statement at any time. This Privacy Statement was last modified on 19/02/2019.